Delcampe has existed for 19years. We put in place the necessary measures to ensure your security. The site is certified secure by Comodo Secure. 99% of the transactions carried out bring satisfaction to both parties.
The protection of privacy and your data is one of our concerns. We respect European laws in this respect.
Your Delcampe account provides a free and secure messaging system. It cannot be accessed by third parties. Email addresses and links to websites are hidden to ensure your security and prevent phishing attempts. In addition, postal verification, shown by the « v » symbol, confirms the physical address of your interlocutor on Delcampe.
Our feedback system lets you know exactly who you are dealing with. If other members have a 100% feedback and many transactions under their belt, you know you can trust them.
We provide you with a dispute management tool to enable the two parties to the transaction to talk and find a solution together. Most of the issues that arise are dealt with very quickly thanks to this tool.
The European Commission provides an online dispute resolution platform accessible at https://webgate.ec.europa.eu/odr.
Our Delcampe payment method, Delcampe Pay makes it possible for your buyers to pay you securely.
Other payment methods such as PayPal, bank transfer or cheque (France) are at your disposal. Sellers determine which payment methods they authorise.
Many associations put their trust in Delcampe.
See the logos of the organisations we belong to.